Privacy Policy

We collect and use personal information for the following purposes:

• Providing accounting, tax, and business advisory services
• Preparing and lodging tax returns and BAS statements
• Company and business registrations
• Communicating with you about our services
• Processing payments and managing accounts
• Complying with legal and regulatory requirements
• Improving our services and website functionality
• Marketing our services (with your consent)
• Fraud prevention and security purposes

We may share your personal information with:

• Australian Taxation Office (ATO) and other government agencies as required by law
• Australian Securities and Investments Commission (ASIC) for company registrations
• Financial institutions for payment processing
• Professional service providers (lawyers, auditors) when necessary
• Third-party software providers for accounting and tax preparation
• Our professional indemnity insurers

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure cloud storage with encryption at rest
• Access controls and authentication systems
• Regular security audits and updates
• Staff training on privacy and security practices
• Secure disposal of physical and electronic records

Under the Australian Privacy Principles, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Make a complaint about our handling of your personal information
• Request information about how we handle your personal information

To exercise these rights, please contact us using the details provided below.

We retain personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements (typically 7 years for tax records)
• Resolve disputes and enforce our agreements
• Protect our legitimate business interests

When personal information is no longer required, we will securely destroy or de-identify it.

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content and services

You can control cookies through your browser settings. For more information, please see our Cookie Policy.